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Cancellation Policy

At MyMentor, we understand that plans can change. You may reschedule your session up to 24 hours before your scheduled time. Cancellations made at least 48 hours before the session are eligible for a full refund; however, cancellations made less than 48 hours before will not be refunded. To cancel or reschedule your session, please email hello@mymentor.net.za Disclaimer of Responsibility for Mentor Advice MyMentor serves solely as a platform to connect users with independent Mentors. All advice, guidance, opinions, and information provided by Mentors through the MyMentor platform are given in their personal and professional capacity and reflect the views of the individual Mentor only. MyMentor, its owners, directors, employees, and affiliates do not endorse, verify, or assume responsibility for any advice or information provided by Mentors and make no representations or warranties as to its accuracy, completeness, or suitability for any purpose. Users acknowledge and agree that they rely on any advice or information provided by Mentors at their own discretion and risk. To the fullest extent permitted by law, MyMentor, its owners, and the platform shall not be held liable for any loss, damage, injury, or claim arising from or related to the use of, or reliance on, advice or services provided by Mentors through the platform.

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